Privacy Policy

We collect information you provide directly — such as your name, email, phone number, WhatsApp number, and delivery address when you create an account, place an enquiry, or contact us. We also collect basic technical data (like device and usage information) to keep the site secure and working well.

• To process and fulfil your orders and enquiries.
• To send order updates and, if you opt in, WhatsApp notifications.
• To respond to your questions and provide customer support.
• To improve our products, website, and shopping experience.
• To send occasional updates about new collections (only if you subscribe).

We do not sell your personal information. We share it only with trusted service providers who help us run our business — such as payment processors, delivery partners, and communication tools — and only to the extent needed to serve you. These partners are required to protect your data.

We keep your information only as long as needed to provide our services and meet legal obligations. We use reasonable technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.

You can update your profile details or opt out of WhatsApp updates any time from your account dashboard. To request access to, correction of, or deletion of your data, email us at info@divipraa.com.

We use essential cookies to keep you signed in and remember preferences such as your display currency. You can control cookies through your browser settings.