Terms of service

TERMS OF SERVICE

Last Updated: March 3, 2026

OVERVIEW

Welcome to Divipraa. Throughout the site, the terms “we”, “us” and “our” refer to Divipraa.

Divipraa operates this website and online store at www.divipraa.com (the “Services”), powered by Shopify. These Terms of Service (“Terms”) govern your access to and use of our Services, including all information, products, tools and services available through the website.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

1. ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that:

  • You are at least 18 years old, or the age of majority in your jurisdiction.
  • All information provided by you is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account credentials.

You may not transfer or assign your account to another person.

We reserve the right to suspend or terminate accounts found to contain false information or misuse.

2. PRODUCTS & REPRESENTATION

We strive to display product images and descriptions as accurately as possible. However:

  • Colors may vary due to screen settings.
  • Minor variations in finish may occur.
  • Product appearance may differ slightly from images.

We do not guarantee that product expectations based on personal perception will be met.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to limit quantities or refuse service to any individual at our discretion.

3. ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase.

Your order is considered accepted only after payment is successfully processed and confirmed by us.

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Limit quantities per customer.
  • Cancel orders suspected of fraud or resale.

Orders cannot be cancelled once dispatched.

All returns and refunds are governed strictly by our Refund Policy.

4. PRICING & PAYMENTS

All prices are listed in INR unless otherwise stated.

Prices:

  • May change without notice.
  • Do not include applicable taxes or shipping unless stated.
  • Are final at the time of confirmed order.

You confirm that:

  • You are authorized to use the payment method.
  • All billing details provided are accurate.
  • You will bear all applicable charges including taxes and shipping.

5. SHIPPING & RISK OF LOSS

Delivery timelines are estimates and not guaranteed.

We are not responsible for:

  • Courier delays
  • Customs delays
  • Force majeure events

Once the order is handed over to the shipping carrier, risk of loss transfers to the customer, subject to applicable law.

Customers must report delivery discrepancies within 24 hours.

6. INTELLECTUAL PROPERTY

All content on this website including:

  • Logos
  • Product images
  • Text
  • Graphics
  • Designs
  • Branding elements

are the exclusive property of Divipraa or its licensors.

You may not reproduce, copy, distribute, or exploit any content without written permission.

Unauthorized use may result in legal action.

7. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools.

Such tools are provided “as is” without warranties.
We are not responsible for third-party services or functionality.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.

You access third-party websites at your own risk.

9. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All purchases are made directly with Divipraa. Shopify is not responsible for product quality, delivery, returns, or disputes.

You expressly release Shopify from any claims related to purchases made from Divipraa.

10. FEEDBACK & USER CONTENT

If you submit reviews, feedback, or content, you grant Divipraa a perpetual, royalty-free, worldwide license to use, reproduce, and display such content for business purposes.

You confirm that your submissions:

  • Do not violate any law
  • Do not infringe intellectual property rights
  • Are not defamatory or harmful

We reserve the right to remove content at our discretion.

11. ERRORS & OMISSIONS

We reserve the right to correct:

  • Pricing errors
  • Typographical mistakes
  • Product description inaccuracies

Even after an order has been placed.

We may cancel affected orders and issue refunds where applicable.

12. PROHIBITED USES

You may not use our Services to:

  • Violate laws
  • Engage in fraud
  • Transmit malware
  • Scrape or extract data
  • Resell products commercially without authorization
  • Harass or abuse others

Violation may result in account termination.

13. DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all implied warranties including merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted or error-free access.

Where certain disclaimers are not permitted under applicable law, such disclaimers shall apply to the maximum extent permitted.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Divipraa shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of our Services
  • Product use
  • Website errors
  • Delays
  • Loss of data

Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Divipraa and its affiliates from any claims, losses, damages, or legal expenses arising from:

  • Your violation of these Terms
  • Your misuse of the Services
  • Your breach of applicable laws

16. TERMINATION

We may terminate or suspend access to the Services at any time without notice if you violate these Terms.

Obligations relating to intellectual property, liability limitations, and indemnification survive termination.

17. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Telangana, India.

18. CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

19. CONTACT INFORMATION

Divipraa
Email: divipraa@gmail.com