Privacy policy

PRIVACY POLICY

Last Updated: March 3, 2026

Divipraa ("we," "us," "our") operates this website and online store at www.divipraa.com (the “Services”). Our store is powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from the Services.

By accessing or using our Services, you agree to this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

We collect personal information depending on how you interact with our Services.

A. Information You Provide Directly

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via payment providers)
  • Account login details (if you create an account)
  • Communications you send to us

B. Information Collected Automatically

  • IP address
  • Browser type and device information
  • Cookies and tracking data
  • Pages viewed and time spent
  • Shopping behavior (cart, wishlist, purchases)

C. Information from Third Parties

  • Payment gateways
  • Shipping partners
  • Marketing and analytics providers
  • Shopify and its affiliated services

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

Order Processing

  • Process payments
  • Ship products
  • Provide order confirmations
  • Manage returns and claims

Customer Support

  • Respond to inquiries
  • Provide after-sales support

Marketing & Promotions

  • Send promotional emails (you may unsubscribe anytime)
  • Show targeted advertisements
  • Improve product recommendations

Security & Fraud Prevention

  • Detect fraudulent transactions
  • Verify customer identity
  • Protect our business and customers

Legal Compliance

  • Comply with legal obligations
  • Respond to lawful government requests
  • Enforce our Terms & Policies

3. PAYMENT SECURITY

We do not store your complete credit or debit card details. Payments are processed securely through authorized third-party payment gateways compliant with applicable security standards.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve website performance
  • Analyze traffic
  • Personalize content
  • Deliver relevant advertisements

You may disable cookies through your browser settings; however, this may affect certain website functionalities.

5. HOW WE SHARE INFORMATION

We may share your information with:

  • Shopify (our hosting platform)
  • Payment processors
  • Shipping and logistics partners
  • Marketing and analytics providers
  • Legal authorities when required by law

We do not sell your personal information for monetary consideration.

6. INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed outside your country of residence, including through Shopify’s infrastructure. Where required, appropriate safeguards are implemented in accordance with applicable data protection laws.

7. DATA RETENTION

We retain personal information only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • To resolve disputes
  • To enforce agreements

After this period, data may be securely deleted or anonymized.

8. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent (where applicable)
  • Object to certain processing
  • Opt out of marketing communications

To exercise your rights, email us at: divipraa@gmail.com

We may require identity verification before processing such requests.

9. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

11. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

12. LIMITATION OF LIABILITY

While we take reasonable steps to protect personal information, we shall not be liable for unauthorized access resulting from circumstances beyond our control, including cyberattacks or system vulnerabilities.

13. POLICY UPDATES

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

14. CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal data, please contact:

Divipraa
Email: divipraa@gmail.com

For the purposes of applicable data protection laws, Divipraa acts as the data controller of your personal information.